Who we are Lo Adventures is a trekking guide service based in North Vietnam, operated by Black Hmong guides. Our website address is: https://lo-adventures.com
What data we collect When you use our booking form or contact form, we collect:
- Your name and email address
- Your phone number (optional)
- Your trekking preferences and desired dates
- Your PayPal payment information (processed securely by PayPal)
How we use your data We use your personal information solely to organize your trek and communicate with you before and during your stay. We do not sell or share your data with third parties, except PayPal for payment processing.
Cookies We use essential cookies to ensure the website functions correctly. We also use cookies to remember your language and currency preferences. You can manage your cookie preferences at any time using the consent banner.
How long we retain your data Booking information is retained for a maximum of 3 years for accounting purposes. Contact form messages are deleted after 1 year.
Your rights You have the right to access, correct or delete your personal data at any time. To exercise these rights, contact us at: contact@lo-adventures.com
Where your data is sent Payment data is processed by PayPal. No other data is transferred outside our organization.